Orgnaizational Behaviour

Take Test: Activity 2.4 – Quiz: Module 2

 

 

Question 1

 

__________ are cognitive frameworks that represent organized knowledge about a given concept or stimulus that is developed through experience.

 

Q2

Question 2

 

In the Lawler and Porter model addressing the relationship between performance and satisfaction, the intervening variables linking performance with later satisfaction are ______________.

 

 

Question 3

 

The argument that satisfaction causes performance suggests that managers should help workers attain high performance, and as a consequence workers will be satisfied.

Answer[removed] True
[removed] False

 

 

 

Question 4

 

What is the law of effect, and how is it related to the four basic Organizational Behavior strategies of positive reinforcement, negative reinforcement, punishment, and extinction?

 

 

Question 5

 

Natural extrinsic rewards include all of the following EXCEPT:

Answer

[removed]		compliments.
[removed]		special jobs.
[removed]		merit pay increases.
[removed]		recognition.

 

 

Question 6

 

People may pay attention to the same information, organize it in the same way, and yet interpret in differently.

Answer[removed] True
[removed] False

 

 

 

Question 7

 

All of the following are recommendations by William Byham to build networks within the first 30 60 days of a new job EXCEPT

Answer

[removed]		map your ideal network.
[removed]		share information useful to others.
[removed]		invest at least an hour a week to stay in touch with network members.
[removed]		don t tell people you are new to the job.
[removed]		take action to build the network.             Question 8 Explain the alternative views of the relationship between job satisfaction and performance, and discuss the managerial implications of each view         Question 9   __________ is the tendency to underestimate the influence of situational factors and to overestimate the influence of personal factors in evaluating someone else s behavior.     Question 10   The law of contingent reinforcement states that the reward must be given as soon as possible after the occurrence of the desirable behavior. Answer[removed] True [removed] False   Question 11   Values focus on specific people or objects, whereas attitudes have a more general focus and are more stable than values. Answer[removed] True [removed] False   Question 12   Briefly describe the common types of distortions that occur within the perceptual process.     Question 13   Lawler and Porter maintain that Answer [removed] perceived equity of rewards does not impact the performance/satisfaction relationship. [removed] performance accomplishment lead to rewards that lead to satisfaction. [removed] rewards do not have to be perceived as equitable to lead to satisfaction. [removed] individuals who are unfairly rewarded will still be satisfied. [removed] satisfaction causes performance.     Question 14   Attitudes are predispositions to respond in positive or negative ways to people or things in one s environment. Answer[removed] True [removed] False       Question 15   Job satisfaction alone is a consistent predictor of individual work performance. Answer[removed] True [removed] False       Question 16   __________ and __________ influence the choices a person makes regarding which cognitive dissonance reduction method to use. Answer [removed] the degree of a person s emotional adjustment ¼ the magnitude of the rewards involved. [removed] the degree of a person s perceived control over the situation ¼ the magnitude of the rewards involved. [removed] the degree of a person s perceived control over the situation ¼ the magnitude of the person s sociability. [removed] the degree of a person s authoritarianism ¼ the magnitude of the person s self-esteem. [removed] the magnitude of the person s agreeableness ¼ the magnitude of the person s self-efficacy.     .

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Question 17

 

What is an attitude? Discuss the three basic components of an attitude.

 

 

 

Question 18

 

A(n) __________ is a predisposition to respond in a positive or negative way to someone or something in one s environment.

 

 

Question 19

 

The __________ states that behavior that results in a pleasant outcome is likely to be repeated while behavior that results in an unpleasant outcome is not likely to be repeated.

Answer

[removed]		law of motivational content
[removed]		law of effect
[removed]		law of reaction
[removed]		law of outcome management
[removed]		law of motivational process

 

 

 

Question 20

 

An impressive job title is particularly important to someone who actively engages in __________ management.

 

 

 

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