Question 1
Both individual ethics and organizational ethics have an impact on an employee’s
Answer
| [removed] | productivity. | |
| [removed] | personal happiness. | |
| [removed] | compensation. | |
| [removed] | fitness level. | |
| [removed] | ethical intention. |
Question 2
Which of the following is not a form of retaliation commonly experienced by whistle-blowers?
Answer
| [removed] | Relocation or reassignment | |
| [removed] | No promotion or raises | |
| [removed] | The cold shoulder by coworkers | |
| [removed] | Exclusion from work activities | |
| [removed] | Praise by supervisors for their honesty |
Question 3
Motivation is defined as
Answer
| [removed] | a person’s incentive or drive to work. | |
| [removed] | a force within the individual that focuses his or her behavior on achieving a goal. | |
| [removed] | personal ambition without regard to the impact on others. | |
| [removed] | a desire to be finished with a project. | |
| [removed] | individual goals. |
Question 4
The ability to influence the behavior of others by offering them something desirable is best described as
Answer
| [removed] | coercive power. | |
| [removed] | reward power. | |
| [removed] | expert power. | |
| [removed] | legitimate power. | |
| [removed] | referent power. |
Question 5
The exacting organizational culture is interested in
Answer
| [removed] | performance but has little concern for employees. | |
| [removed] | investors’ impressions of profitability. | |
| [removed] | maintaining a strong corporate culture. | |
| [removed] | employees and performance. | |
| [removed] | employees’ impressions |
Question 6
The ________ leader demands instantaneous obedience and focuses on punishing wrong behavior, achievement, initiative, and self-control.
Answer
| [removed] | democratic | |
| [removed] | coaching | |
| [removed] | affiliative | |
| [removed] | coercive | |
| [removed] | pacesetting |
Question 7
To motivate employees, an organization offers ________ to ________ employees to work toward organizational objectives.
Answer
| [removed] | punishment; force | |
| [removed] | peer pressure; guilt | |
| [removed] | incentives; encourage | |
| [removed] | rewards; bribe | |
| [removed] | threats; frighten |
Question 8
A cultural audit may be used to identify
Answer
| [removed] | how cultured a firm’s employees are. | |
| [removed] | unethical employees. | |
| [removed] | unethical organizations. | |
| [removed] | an organization’s culture. | |
| [removed] | organizational structure. |
Question 9
The ultimate “stick” associated with the FSGO is fines or probation, which involves on-site observation by consultants, monitoring of the company’s ethical compliance efforts, and
Answer
| [removed] | reporting to the U.S. Sentencing Commission on the company’s progress in avoiding misconduct. | |
| [removed] | installation of an ethics hotline. | |
| [removed] | payment of any penalties levied. | |
| [removed] | appointment of an appropriate high-level manager to oversee the company’s program. | |
| [removed] | divestiture of all assets. |
Question 10
Organizational ________ can contribute to diminished employee trust and increased employee turnover.
Answer
| [removed] | leadership succession | |
| [removed] | compensation policies | |
| [removed] | ethics programs | |
| [removed] | rules | |
| [removed] | misconduct |
Question 11
Which of the following strives to create order by requiring that employees identify with and commit to specific required conduct?
Answer
| [removed] | Conduct orientation | |
| [removed] | Values orientation | |
| [removed] | Coercive orientation | |
| [removed] | Obedience orientation | |
| [removed] | Compliance orientation |
Question 12
In the absence of ethics programs, employees are likely to make decisions based on
Answer
| [removed] | their observations of how their coworkers and superiors behave. | |
| [removed] | how they and their family members behave at home. | |
| [removed] | their conscience. | |
| [removed] | their religious values. | |
| [removed] | their family values |
Question 13
A strong ethics program includes all of the following elements except
Answer
| [removed] | a clause promising good stock market performance. | |
| [removed] | a written code of conduct or ethics. | |
| [removed] | formal ethics training. | |
| [removed] | auditing, monitoring, enforcement, and revision of standards. | |
| [removed] | an ethics officer to oversee the program |
Question 14
For an ethical compliance program to properly function,
Answer
| [removed] | consistent enforcement and disciplinary action are essential. | |
| [removed] | employees must be monitored using any means necessary. | |
| [removed] | it is not necessary to set measurable program objectives. | |
| [removed] | the same program should be used in all countries of operation, regardless of cultural differences. | |
| [removed] | the company must wait until after misconduct occurs to develop a means of preventing |
Question 15
In the long run, a(n) ________ orientation may be better for companies, perhaps because it increases employees’ awareness of ethics issues at work.
Answer
| [removed] | code | |
| [removed] | obedience | |
| [removed] | compliance | |
| [removed] | values | |
| [removed] | individual |
Question 16
A(n) ________ orientation creates order by requiring that employees identify with and commit to specific required conduct, whereas a(n) ________ orientation strives to develop shared standards.
Answer
| [removed] | obedience; values | |
| [removed] | compliance; values | |
| [removed] | legal; values | |
| [removed] | values; compliance | |
| [removed] | values; obedience |
Question 17
Which of the following is probably the best way for a manager to provide good ethics leadership?
Answer
| [removed] | Hire an ethics officer | |
| [removed] | Write a code of conduct | |
| [removed] | Conduct ethics audits | |
| [removed] | Set a good example | |
| [removed] | Only hire good employees |
Question 18
________ is an independent assessment of the quality, accuracy, and completeness of a company’s social or ethics report.
Answer
| [removed] | Publication | |
| [removed] | Verification | |
| [removed] | Auditing | |
| [removed] | Analysis | |
| [removed] | Validation |
Question 19
Which of the following does not have a significant impact on the success of an ethics program?
Answer
| [removed] | Senior management’s ability to successfully incorporate ethics into the organization | |
| [removed] | The quality of communication | |
| [removed] | The size of the company | |
| [removed] | The content of the company’s code of ethics | |
| [removed] | The frequency of communication regarding the ethical code and program |
Question 20
Retaliation against employees that report misconduct is a problem in ________ cultures.
Answer
| [removed] | weak ethical | |
| [removed] | strong ethical | |
| [removed] | high power distance | |
| [removed] | diverse | |
| [removed] | international |
Question 21
Ethics audits can help companies identify potential ________ so they can implement plans to eliminate or reduce them before they reach crisis dimensions.
Answer
| [removed] | competitive advantages | |
| [removed] | risks and liabilities | |
| [removed] | productivity issues | |
| [removed] | technological glitches | |
| [removed] | market opportunities |
Question 22
Which of the following is not a benefit of ethics auditing?
Answer
| [removed] | It can improve a firm’s performance and effectiveness. | |
| [removed] | It can increase a firm’s attractiveness to investors. | |
| [removed] | It can identify potential risks. | |
| [removed] | It can harm relationships with stakeholders. | |
| [removed] | It can reduce the risks associated with misconduct. |
Question 23
Which of the following is not a step in the ethics auditing process?
Answer
| [removed] | Secure commitment of top executives and directors. | |
| [removed] | Review organizational mission, goals, values and policies, and define ethical priorities. | |
| [removed] | Report the results to the U.S. Sentencing Commission. | |
| [removed] | Collect and analyze relevant information. | |
| [removed] | Verify the results. |
Question 24
What should be the first step in the auditing process?
Answer
| [removed] | Secure the commitment of top executives and directors | |
| [removed] | Define the scope of the audit | |
| [removed] | Establish a committee to oversee the audit | |
| [removed] | Collect and analyze data | |
| [removed] | Review organizational mission, goals, values, and policies |
Question 25
________ are a primary stakeholder group and should be included in the ethics auditing process because their loyalty determines an organization’s success.
Answer
| [removed] | Customers | |
| [removed] | Employees | |
| [removed] | Special interest groups | |
| [removed] | Competitors | |
| [removed] | Legislators |
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