Question 1




Both individual ethics and organizational ethics have an impact on an employee’s




[removed] productivity.
[removed] personal happiness.
[removed] compensation.
[removed] fitness level.
[removed] ethical intention.




Question 2




Which of the following is not a form of retaliation commonly experienced by whistle-blowers?




[removed] Relocation or reassignment
[removed] No promotion or raises
[removed] The cold shoulder by coworkers
[removed] Exclusion from work activities
[removed] Praise by supervisors for their honesty




Question 3




Motivation is defined as




[removed] a person’s incentive or drive to work.
[removed] a force within the individual that focuses his or her behavior on achieving a goal.
[removed] personal ambition without regard to the impact on others.
[removed] a desire to be finished with a project.
[removed] individual goals.




Question 4




The ability to influence the behavior of others by offering them something desirable is best described as




[removed] coercive power.
[removed] reward power.
[removed] expert power.
[removed] legitimate power.
[removed] referent power.




Question 5




The exacting organizational culture is interested in




[removed] performance but has little concern for employees.
[removed] investors’ impressions of profitability.
[removed] maintaining a strong corporate culture.
[removed] employees and performance.
[removed] employees’ impressions




Question 6




The ________ leader demands instantaneous obedience and focuses on punishing wrong behavior, achievement, initiative, and self-control.




[removed] democratic
[removed] coaching
[removed] affiliative
[removed] coercive
[removed] pacesetting




Question 7




To motivate employees, an organization offers ________ to ________ employees to work toward organizational objectives.




[removed] punishment; force
[removed] peer pressure; guilt
[removed] incentives; encourage
[removed] rewards; bribe
[removed] threats; frighten




Question 8




A cultural audit may be used to identify




[removed] how cultured a firm’s employees are.
[removed] unethical employees.
[removed] unethical organizations.
[removed] an organization’s culture.
[removed] organizational structure.




Question 9




The ultimate “stick” associated with the FSGO is fines or probation, which involves on-site observation by consultants, monitoring of the company’s ethical compliance efforts, and




[removed] reporting to the U.S. Sentencing Commission on the company’s progress in avoiding misconduct.
[removed] installation of an ethics hotline.
[removed] payment of any penalties levied.
[removed] appointment of an appropriate high-level manager to oversee the company’s program.
[removed] divestiture of all assets.




Question 10




Organizational ________ can contribute to diminished employee trust and increased employee turnover.




[removed] leadership succession
[removed] compensation policies
[removed] ethics programs
[removed] rules
[removed] misconduct




Question 11




Which of the following strives to create order by requiring that employees identify with and commit to specific required conduct?




[removed] Conduct orientation
[removed] Values orientation
[removed] Coercive orientation
[removed] Obedience orientation
[removed] Compliance orientation




Question 12




In the absence of ethics programs, employees are likely to make decisions based on




[removed] their observations of how their coworkers and superiors behave.
[removed] how they and their family members behave at home.
[removed] their conscience.
[removed] their religious values.
[removed] their family values




Question 13




A strong ethics program includes all of the following elements except




[removed] a clause promising good stock market performance.
[removed] a written code of conduct or ethics.
[removed] formal ethics training.
[removed] auditing, monitoring, enforcement, and revision of standards.
[removed] an ethics officer to oversee the program




Question 14




For an ethical compliance program to properly function,




[removed] consistent enforcement and disciplinary action are essential.
[removed] employees must be monitored using any means necessary.
[removed] it is not necessary to set measurable program objectives.
[removed] the same program should be used in all countries of operation, regardless of cultural differences.
[removed] the company must wait until after misconduct occurs to develop a means of preventing




Question 15




In the long run, a(n) ________ orientation may be better for companies, perhaps because it increases employees’ awareness of ethics issues at work.




[removed] code
[removed] obedience
[removed] compliance
[removed] values
[removed] individual




Question 16




A(n) ________ orientation creates order by requiring that employees identify with and commit to specific required conduct, whereas a(n) ________ orientation strives to develop shared standards.




[removed] obedience; values
[removed] compliance; values
[removed] legal; values
[removed] values; compliance
[removed] values; obedience




Question 17




Which of the following is probably the best way for a manager to provide good ethics leadership?




[removed] Hire an ethics officer
[removed] Write a code of conduct
[removed] Conduct ethics audits
[removed] Set a good example
[removed] Only hire good employees




Question 18




________ is an independent assessment of the quality, accuracy, and completeness of a company’s social or ethics report.




[removed] Publication
[removed] Verification
[removed] Auditing
[removed] Analysis
[removed] Validation




Question 19




Which of the following does not have a significant impact on the success of an ethics program?




[removed] Senior management’s ability to successfully incorporate ethics into the organization
[removed] The quality of communication
[removed] The size of the company
[removed] The content of the company’s code of ethics
[removed] The frequency of communication regarding the ethical code and program




Question 20




Retaliation against employees that report misconduct is a problem in ________ cultures.




[removed] weak ethical
[removed] strong ethical
[removed] high power distance
[removed] diverse
[removed] international




Question 21




Ethics audits can help companies identify potential ________ so they can implement plans to eliminate or reduce them before they reach crisis dimensions.




[removed] competitive advantages
[removed] risks and liabilities
[removed] productivity issues
[removed] technological glitches
[removed] market opportunities




Question 22




Which of the following is not a benefit of ethics auditing?




[removed] It can improve a firm’s performance and effectiveness.
[removed] It can increase a firm’s attractiveness to investors.
[removed] It can identify potential risks.
[removed] It can harm relationships with stakeholders.
[removed] It can reduce the risks associated with misconduct.




Question 23




Which of the following is not a step in the ethics auditing process?




[removed] Secure commitment of top executives and directors.
[removed] Review organizational mission, goals, values and policies, and define ethical priorities.
[removed] Report the results to the U.S. Sentencing Commission.
[removed] Collect and analyze relevant information.
[removed] Verify the results.




Question 24




What should be the first step in the auditing process?




[removed] Secure the commitment of top executives and directors
[removed] Define the scope of the audit
[removed] Establish a committee to oversee the audit
[removed] Collect and analyze data
[removed] Review organizational mission, goals, values, and policies




Question 25




________ are a primary stakeholder group and should be included in the ethics auditing process because their loyalty determines an organization’s success.




[removed] Customers
[removed] Employees
[removed] Special interest groups
[removed] Competitors
[removed] Legislators
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