Read the case study, “Transforming the Postal Service” (Shafritz, Russell, & Borick, 2012, pp. 374-377), and answer the following two questions posed at the end of the case study.
- What steps has the U.S. Postal Service taken to transform itself?
- How this the fear of increased competition from FedEx and UPS motivated the Postal Service to reform?
Write a 2- to 3-page (in addition to the title and reference pages that you must include) minimum response in essay form. Include in text citation. APA Format
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